Job Description

Job description

A GREAT OPPORTUNITY FOR A GUTTER TRUCK MANAGER/INSTALLER

Trusted by more than 1 million homeowners across the US and Canada, we are Americas largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented gutter protection system, have earned numerous awards and recognition.

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices. Were proud to say weve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working for us are a wide-ranging and include:

Industry-best compensation packages | Competitive health, dental, andvision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs| Childcare assistance | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Womens Committee.

Position Summary: Responsible for daily gutter installation operations of a field office including successful completion of full onsite customer installations as well as gutter fabrication and delivery to customer location for third-party installation contractors. Operation of both a company vehicle and gutter machine in varying field conditions.

Essential Duties and Responsibilities:

• Travel in assigned territory to complete gutter and gutter protection installations at customer location(s)

• Ensure jobs are installed daily to improve location attainment and effectiveness

• Work with our employees and/or Subcontractors to complete gutter fabrication and/or installations of gutters and gutter protection products

• Provide quality installation services by following established installation training processes.

• Communicate with local office leadership daily and as needed on job progress, service issues, completion status, etc.

• Provide excellent customer service experience while on job site

• Maintain organized job documents for both the customer and office administrative purposes

• Follow established job site safety rules, OSHA guidelines and company safety policies and procedures

• Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications:

• 3+ years of successful experience in home construction, remodeling, and/or gutter installation.

• Must hold an active and valid drivers license and be able to operate a box truck safely.

• Must be comfortable ascending and descending ladders of varying heights to perform services.

• Demonstrate superior quality and attention to detail in all facets of the installation process

• Ability to teach others through hands-on and documentation-based learning methods

• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without dropping the ball.

• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a roll up your sleeves and today not tomorrow mentality.

• Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.

• Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion.

• Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional.

• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.

• Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customers needs at the forefront of every interaction.

• Ability to communicate effectively, to recognize, understand, and manage ones own emotions as well as others, and foster positive working relationships across all levels of the organization.

• Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for ones own actions, performance, and decisions.

• Familiarity and comfort using ladders of various heights.

• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).

• Must hold active and valid drivers license and be able to operate a box truck safely

• Ability to successfully complete and meet DOT physical criteria

• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:

• Prior experience in gutter and/or gutter protection system installation, repair, or inspection is a plus

Travel Requirements:

• Occasional overnight travel might be required.

Overtime/Additional Hours Requirements:

• Additional Hours May Be Required (Exempt Positions)

Physical Requirements

• Field Office/Manufacturing/Construction Environment

• Performs work outside in varying temperatures and climates.

• Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

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